26. Crazy Cat Lady
I work at a healthy pet food store and one of the foods we carry for cats has a cougar on the can to reflect your kitty's true, savage nature. This known to be airheaded customer stormed in with her messy granola bar in hand: "I have a bone to pick here. I bought this can and didn't see the puma on the label until I got home”.
“HOW COULD ANY COMPANY DO SUCH A THING?!?! THIS IS OUTRAGEOUS!! FORCING A CAT TO EAT ANOTHER CAT IS SICK AND I CAN'T BELIEVE YOU SELL SUCH A DISGRACEFUL PRODUCT. CAT CANNIBALISM IS NOT OKAY", she spat, complete with granola bar crumbs falling from her mouth and hand. I short circuited a little so I just turned around and walked to the back room and left that lady to my coworker.
27. Crazy Coupon Lady
I work at Kmart and on this day I was working on the registers. Now usually we are pretty good at price matching certain items from other stores but this lady came up to my register and asked for a price match. This was all fine and good but then she mentioned she wanted to match it to a Kmart in New Zealand. Who, by the way, uses a completely different currency to Australia (where I am). Yeah she tried to argue the fact that I should so I just got a manager and left it at that.
28. Tomato Troubles
Years ago I was taking the order for a lunch soup and salad combo. The exchange with this middle aged woman went as follows: Her: “Does the house salad have tomatoes, because I'm deathly allergic to tomatoes”. Me: “It does but we can make it without tomatoes no problem”. Her: “Make sure there are absolutely no tomatoes on that”. Me: “Will do. What kind of dressing”? Her: “Balsamic”. Me: “And for the soup”? Her: “I'll have the tomato basil”. Me:...I just walked away and rang in the order. To this day I can't think of a good response to that.
29. A Dangerous Mix
I was working in the back of an ambulance on a patient with a serious need of nitroglycerin to lower their blood pressure. The conversation went like this: "Sir, before I give this medication to you, I need to triple check that you have not taken any ED drugs in the last 72 hours like Viagra or Cialis (rattles off all variations)”.
“If you have taken it and I give you this nitroglycerin, your blood pressure could drop dangerously low. Have you taken any of these meds”? “Oh no, never”. I should’ve known then that I was in trouble. “Are you certain”? “Oh yes, of course I am”. I ran through potential deadly side effects again. “No, never”. “Okay, hold this pill under your tongue”. “Does generic Viagra count”? GAAAAAAAHHHHH!!!! Why do you do this?
30. Spam
Here's a dumb encounter that happened just yesterday. When sending confidential documentation, we would encrypt it and put a password on it. It's common practice to send the document and the password in two separate emails. I got a message from this guy saying he couldn't open the document I sent him. Me: "Did you use the password"?
Client: "Yes. It said there was an error". Me: "What password did you use"? Client: "I just hit OK and it said that I had the wrong password". Me: "Wait.. so did you type anything in"? Client: "Well no". Me: "Could you use the password that we provided you"? Client: "I didn't think it would work so I deleted the email". I was dumbfounded.
31. Measure Twice Cut Once
A woman was trying to get fabrics to cover tables, but didn't have measurements of the tables. After I explained the lack of size standards (tables come in all sorts of sizes guys, and a variety of shapes too) she immediately said the first table was standard size. So we’re off to a great start. Finally figured out how much she needed of the first one and cut it for her, then moved onto the second.
I rolled some off the bolt and went to straighten it out only for her to grab the fabric and start moving it. She opened it and asked the width, which I read right off the bolt and she paused. She thought about this. “That’s just not big enough”. But she had even more stupidity in store. She thought again. “If I cut it, will that make it bigger”? It took literally all my willpower to tell her that “unfortunately no, making it smaller will not make it bigger” with a professional tone.
32. John Hancock
Not the question itself that was dumb but the reason why he asked. I was volunteering as cashier at a used book store for the library—not my regular job but I do it often. In came this older fella who bought a big stack of books for like ten bucks. He was really nice and chatty though he didn’t seem completely aware mentally.
Not a big deal, I just had to explain sales tax and the book pricing a couple times before he seemed to get it. He paid by credit card and I explained to him how to sign the touchscreen for the payment to go through. This is where he asked for my name. I told him. He took the iPad and said he really appreciated my service, and happily told me he was going to sign my name for the card so “they” would know to send the money to me.
Before I can say “no wait”, he’s submitted the signature. I couldn’t see his receipt but he kept telling me I was great and to keep the change so I can assume he was being legit. I honestly wouldn’t call it dumb; just bizarre. It made me wonder if he had been signing cashier names the entire time he’s had a credit card. Thank goodness the card companies never check those things.
33. Open And Shut Case
I used to work in computer sales and repairs. I had a customer come up who was maybe 23 years old saying she couldn't get her laptop to open something. So I took it and opened it, and casually asked, "What is it you can't get open"? She looked at me shocked as I open the laptop screen and yelled, "I HAVE BEEN TRYING FOR HOURS TO GET IT TO OPEN HOW'D YOU DO THAT”?? I looked at her not knowing how to respond and closed it and opened it again. She took it and walked out saying thank you. I took a long look at my computer I was working on and decided that this was the moment that made me quit that job.
34. Scrambled
One time while I was working at a restaurant, there was a lady who assumed everything on the menu was some kind of omelet. "I'll take the skirt steak omelet". "That's actually just a skirt steak. Perhaps I could substitute the French fries for eggs for you"? "Oh it's not an omelet? How about this Greek salad omelet"? "Ma'am, that's just a Greek salad.
The egg dishes are on this side of the menu, and the ones that are omelets say 'omelet' in the description". Eventually she picked an omelet that she ended up really liking, but another guy at her table sent back his croque monsieur BECAUSE HE THOUGHT IT WOULD BE AN OMELET. I don't know what made them think we were an omelet restaurant or something.
35. What A Gem
I used to work at a fine jewelry kiosk in a mall. Our jewelry included items like gold bracelets and necklaces bonded with sterling silver, sterling silver rings with cubic zirconia gems, gold engagement rings with diamond chips clustered together rather than one large diamond, etc. I had a lot of regulars, but this one woman took the cake. She would come in often and point to every item she was interested in and ask, “Is this real”?
I explained what “bonded” means and how we don’t sell diamond rings for $25, but that the rings were indeed certified sterling silver with synthetic gems. I gave her information like this over and over again, day after day, and she would follow up every explanation with, “Okay, but...is it real”? I was tempted to just tell her yes and move on.
36. Smoke ‘Em If You Got ‘Em
I work at an independent pet store. We sell mostly dog supplies, but there's a small section of cat toys/catnip/etc. A newer, pretty gimmicky item we brought in is a line of catnip that is packaged to look like medical weed; they are the “prescription” bottles and pre-rolled “joints”. Now, people know these are catnip products, but I've had multiple people ask, after puzzling over the pack of raw paper-rolled catnip joints, "but, how does the cat smoke it"? Or, "how can they even hold the lighter, they've got paws"! I never do quite know how to reply besides muddled laughter.
37. Combo Deal
I worked at Wendy's through high school and part of college. One day, a man in his 50s wearing a bright magenta suit walked in and ordered a burger. I asked him, "Do you want a combo, or just the sandwich"? He asked, "what is a combo”? I explained to him that it was a sandwich with fries and a drink, but somehow he didn't understand.
He looked at me blankly and asked "I want fries and a drink, but what is the combo"? We went back and forth on this for like FIVE MINUTES. I don't even remember if he ever got what a combo was, or if he ended up getting it. I do remember, however, that I saw him two weeks later in a different city at my other job training political canvassers. He was wearing the same magenta suit. I was in such shock that I just stared at him, saying nothing, thinking, "It's the combo guy".
38. Heavy Duty
Worked at Best Buy and this was the dumbest interaction I ever had. Dude: “where are your heavy duty TVs at”? Me: “Is it going in a business”? (Thinking he means it'll be on at all times, like at a bar). Dude: “No, it's going in my living room”. Me: “What are you planning to use it for”? Dude: “For watching! What else”?? Me: “Sorry, I'm just confused why it needs to be 'heavy duty' then”. Dude: “Well I dunno, you tell me!! You all are the ones advertising these HDTVs”!
39. Wi-Fi Weirdo
I work at an electronics store: This was the weirdest conversation…“Hi, where are the large non-smart TVs”? “Well, most companies don’t make large TVs without smart features”. “It can’t have Wi-Fi”. “Well it’s not really a cost factor, you can get a large TV and not use the features”. “No it still transmits signals, I’m allergic to Wi-Fi”.
“You’re kidding right”? “No I’m serious I’ll get deathly ill just being around anything wireless”. “Do you use a cellphone”? “Yes”. “Laptop”? “Yes”. “Are you feeling alright right now”? “Yes”. “Ma’am, I don’t think you’re allergic to Wi-Fi, everything in this store is connected to Wi-Fi, hundreds of people have cell phones and you seem just fine”. “So you don’t want my money, this is why [xx] is going out of business”.
40. Take The Hint
I used to be a manager at GameStop while going to college. A guy called up and told me the preowned Wii U that he bought for his son stopped working. His son dropped it. I told him that we could give him another one but since he didn’t buy the insurance, it only applied if the thing “just stopped working”. So I said to him, “Well maybe it stopped working before your son dropped it, and you can come in and I’ll give you another one”. I was trying to help—and it blew up in my face.
I was just trying to get this guy a free Wii U cause stuff happens and I don’t care. The guy proceeded to argue with me that it stopped working after the drop. “No, I saw my son drop it and then it stopped working. I'm positive”. So I said again, “oh alright well maybe it wasn’t because of the drop. It probably just stopped working.
I can’t exchange it if it broke because he dropped it, so I’m sure it was just defective. Bring it in and I’ll swap it out”. And again the guy is like, “Nah, it definitely stopped working because he dropped it”. Dude came in an hour later and bought another one full price. The DM was in the store with me at the time so I couldn’t say it outright but was shocked that this dude didn’t get what I was trying to do for him. I basically spelt it out.
41. Geometry Class
A full grown woman asked me how big our pizzas were. I stuck out my fingers and eyeballed about a foot and said, “A foot, so this big”. She paused for a moment and finally said, “Ohhhh length wise”?? Our pizzas are circular. So any point across is “length wise”. Maybe she didn’t know our pizzas were circular, but it was pretty dumb.
So I went back to tell the other coworker what I just experienced. Right after I told her the punchline, ”Any point across is length-wise”, She stared at me with this confused look on her face. She smiled and finally said, “Oookay, , not all of us are Mister Engineer Student over here”! I just walked away. I didn’t know how to handle it. I’m not a genius for knowing about the geometry of a circle.
42. Houston, We Have A Problem
While showing Apollo 13 to my astronomy class, I had a student ask me the dumbest question I have heard as a teacher. During the “Houston, we have a problem” scene, this student raised their hand in the back of the room. The friend next to them told them to put their hand down, and said that it was “a stupid question”.
I went back and asked them what their question was, and this was their answer: “Are all of the guys there named Houston”? Think of this: 1. How many guys have you ever met named Houston? 2. What are the odds that there are 30 guys named Houston, all in the same room? I have taught for nearly ten years now, and that one is still the winner.
43. Black Belt
I teach karate and one day a lady came in who was looking to do a birthday party at her own home but wanted to buy some black belts from us for her kid and their friends. Now, I would have no problem selling her belts for home use, it doesn’t mean anything to me, except we don’t stock any of that stuff outside of when we need them for tests and promotions and stuff.
So I kindly declined and explained to her that she could go online and find it on xyz website if she wanted them, but that most schools won’t sell them because of the hard work and dedication required, etc. So she pointed at my belt, which is grimy and gross and ripped apart with all of the work in it and said, “Well eh what about yours? Can I just buy that one”? ...Yea sure lady, let me just give you the thing I’ve been using every day for the last ten years…
44. Water Worries
I used to work in a restaurant that was quite popular with the organic/healthy lifestyle crowd. This particular lady asked me if we tested our water for ionizing radiation, and made it clear that if we didn't she would leave. Out of sinister curiosity, I told her "Of course we do, in fact I'll test it right in front of you, just let me get my Geiger counter from the back".
I downloaded a mock Geiger counter app and tested a glass of tap water in front of her. She completely bought it and proceeded to order a fruit salad and a water bottle. To be fair my phone case at the time made it look a bit blocky, so there's that. I told the manager, and we had a good laugh. I still can't believe I got away with it.
45. Speedster
I've worked part time at a video game store for the last two years. This story took place last summer. A soccer mom came in with her demon spawn and gave me a hard time for not having “That Sonic Game” available. Me: “Hello, welcome to insert generic video gaming store name here”. Lady: “Yeah hi, I want to buy the Sonic game”.
Me: “I'm sorry ma'am, I'm not sure I understand you. Which Sonic game are you talking about”? Lady: “The one where you go fast! My child wants it and you will not disappoint him”. Me: “Ma'am, we have Sonic Forces available to pre-order, but it hasn't been released yet. If that's the game you're talking about, you can pre-order it now and receive it at release”.
Lady: “My son wants it now. Look, I'll slip you a tenner if you get it for me, nobody has to know”. Me: “I'm sorry ma'am, but we don't have any copies of the game. And even if we did, I would not be allowed to break the street date for the game. Once again, if your child wants the game, you can pre-order it now and you'll receive it on the day the game is scheduled for release”. She then asked to speak to my manager (go figure lol) and kept trying to get him to break the street date for a game we didn't even have copies of.
46. The Do-Gooder
I used to be a receptionist at a local branch of UNICEF (the United Nations Children’s Emergency Fund) and people would call in at least once a week with a variant of this. Caller: “Hi, how can I volunteer with UNICEF in Africa”? Me: “Well, you need to contact UNICEF International in New York City. We don’t actually send volunteers in the field from this office”. Caller: “Oh well, I need to go next week (or some other unreasonable time limit). How do I do that”?
Me: “I’m pretty sure that the application will take more than a week. They will need to make sure you have the qualifications they are currently looking for”. Caller: “Qualifications”? Me: “Yes, mostly they need professionals in the medical field or teachers with experience working with nonprofit organizations or even sometimes translators or international lawyers, although those two don’t usually get sent out of the country they are based in”. Caller: “I am unemployed and don’t really have any experience in any field, so they can’t just send me to Africa next week? Because I can go now…”, or something similar. Me: “No”.
47. Leggo My Eggo
I worked at a supermarket in the dairy department. One day as I was stocking eggs on the shelf a customer asked, "Where is the Eggos"? Me: “They are in the frozen department”. Customer: “No, I buy them in this aisle”. Me: “We don't have waffles in the dairy department”. Customer: “Not the waffles, they are liquid eggs”.
Me: “I've worked here for years, we don't sell Eggo brand liquid eggs”. Customer: “What do you call that”? She pointed to EggBeater brand liquid eggs. Me: “EggBeaters”. Customer: “That's what I'm looking for”. Me: “You asked for Eggos”. Customer: “That's what I call them”. Me: “Think carefully before you answer this, how would I know your random liquid egg nickname”? She complained. I was sent home early for arguing with her.
48. Winner Winner Chicken Dinner
I worked at a fried chicken place. A lady called and said that her daughter was going to order. Her daughter sounded about five years old and ordered 500 pieces of chicken. I said okay, laughing. The mom got on and asked how long. I told her that her daughter just ordered $1,000 in food, and I asked her, “Does she really want that”?
The lady went nuts screaming at me, asking if I think her daughter is dumb. Me: "So you want 500 pieces of chicken”? Her: "My girl wants what she wants, make it and stop making fun of her". Me: “It is going to be at least an hour and $1,000 dollars". She said something about not making fun of her and her daughter and asked why I thought I was better than them.
She told me to place the order. She showed up ten minutes later, looking for her chicken. I explained to the manager about the call, and she freaked out when the cashier told her it was over $1,000. The lady refused to tell us how much chicken she really wanted while the little girl stood there screaming she wanted 500 chickens.
49. Grin And Bear It
I worked at REI a few years back—a large outdoor sporting goods co-op, just in case you haven't heard of it—and we sold bear spray which is like pepper spray for bears. A woman came in with her two kids one day and bought a canister because they were going camping.
I thought it was kinda weird she was opening it as she walked out. What happened next left me utterly horrified. She got out the front door, then got her kids to stand with their arms out, like you would for putting on bug spray.
I SPRINTED out there to stop her before it was too late.
50. Using Your Noodle
When I was waiting tables a few years ago this couple ordered two orders of fettuccine penne. Dumbfounded, I asked if they wanted fettuccine alfredo or penne alfredo. They responded "No no no, we want fettuccine penne". I tried to explain to them that they were ordering two different types of pasta, while asking what sauce they wanted. They had no clue what I was saying.
I ended up just giving them penne alfredo and when I went to check up on them they thanked me for getting the order right, exclaiming that the "fettuccine was off the charts".
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